Extension of JUMIA's ‘Storage Policy for New FBJ Products’ （2025/5/30）
Dear Valued Sellers, To encourage our sellers to actively expand product categories in FBJ warehouses, we are pleased to announce the extension of JUMIA's ‘Storage Policy for New FBJ Products’ through the end of this year.
Original Policy Announcement: Click Here
Extension Period: July 1, 2025 to December 31, 2025.
Policy Details:
·New vendor: All new FBJ vendors will benefit from 45 days of storage fees exemption after inbound, within the first 180 days since the date of account activation.
·New Product: All new FBJ products will benefit from 45 days of storage fees exemption after inbound, within the first 180 days since SKU creation.
·Policy Scope: This policy applies to all JG FBJ vendors and products, regardless of category or country Important Notes:
Jumia reserves the right to terminate or modify the terms of this program at any time. Standard terms and conditions apply to all other aspects of the FBJ business.
Any duplication of shops and skus may be subject to penalties, including account delisting and exclusion from campaigns.
We believe this new limited time program will foster a more attractive environment for you to test and enlarge the assortment via the FBJ model, and to build more success with Jumia in joint hands. Jumia Global
FAQ
1、Are new vendors and new products defined at country level ?
Yes, an existing vendor launching business in a new country will be eligible for the storage fees exemption in this new country. Same principle for new products, if a vendor launches an existing product in a new country, the product will be eligible for storage fees exemption in this new country. For example, if a vendor has been active in Nigeria for the past 2 years and created their first shop in Uganda , they will be considered as a new vendor in Uganda. If a vendor has been selling in Nigeria product X for the past 2 years but only created the product in Uganda 3 months ago, the product will be considered as a new product in Uganda
2、How do we define the new products eligible for the storage exemption?
New products are the SKUs from a main account in the country that were created less than 6 months ago and that present new characteristics vs. existing or past SKUs. If a vendor is creating a new SKU of a product they are already listing or have already listed in the past but that has significant different characteristics (ex: colour, size, capacity, etc), they will benefit from the exemption. If a vendor is creating a new SKU of a product they are already listing or have already listed in the past, without significant change in characteristics, they will not be eligible to the exemption, even if they change the content and pictures.
3、Will other products and vendors still benefit from 14 days storage exemption after inbound?
Yes, new vendors and new SKUs will benefit from 45 days of storage exemption after inbound, while all other vendors and SKUs will still benefit from the 14 days storage exemption. For example, an existing vendor is shipping an existing product (SKU A) as well as a new product (SKU B) to a country. After inbound, SKU A will be exempted from storage for 14 days, while SKU B will be exempted for 45 days.
4、Are the 14 and 45 days storage exemption rules cumulative ?
No, both rules are not cumulative. For example, a new product or new vendor will benefit from 45 days of free storage in total and not 14 + 45 days.
5、Do vendors need to apply if they want to benefit from the 45 days storage exemption?
No, vendors do not need to apply and Jumia will automatically exempt from storage fees the SKUs and vendors that meet the required criteria.
6、What happens if a vendor is found bypassing the rule ?
If a vendor is found bypassing the rule and creating duplicated shops or SKUs, they may face penalties such as: ·Exclusion from campaigns for up to 6 months ·Account deactivation for 1 month
7、After the extended policy period expires, will there be further extensions?
JUMIA will notify sellers of any updates or additional extensions to the program prior to the conclusion of the current extension period. If JUMIA decides not to extend the program further, no separate announcement will be issued. Sellers' 45-day storage fee waiver will expire on December 31, 2025, and standard storage fees will resume effective January 1, 2026. From that date onward, all FBJ products (both new and existing inventory) will only qualify for a storage fee waiver during the first 14 days after inbound receipt.
8、Why do sellers occasionally see two storage fee deductions for the same SKU in billing statements?
This occurs when a single SKU has inventory entries with different inbound dates. JUMIA's billing system consolidates storage fee records as follows: One line recording: The inbounded inventory aged 45 days or below. Another line recording: The inbounded inventory aged over 45 days. To review detailed storage fee records, sellers may follow these steps in the Vendor Center (VC): Navigate to Account Statement >> Select Export Transactions >> Define the Start Date and End Date >> Filter by payment status: Paid or Unpaid >> Click Export >> Monitor the Transactions Exports queue until the Status shows "Completed" >> Click the Download icon to retrieve the statement
Dear Valued Sellers, To encourage our sellers to actively expand product categories in FBJ warehouses, we are pleased to announce the extension of JUMIA's ‘Storage Policy for New FBJ Products’ through the end of this year.
Original Policy Announcement: Click Here
Extension Period: July 1, 2025 to December 31, 2025.
Policy Details:
·New vendor: All new FBJ vendors will benefit from 45 days of storage fees exemption after inbound, within the first 180 days since the date of account activation.
·New Product: All new FBJ products will benefit from 45 days of storage fees exemption after inbound, within the first 180 days since SKU creation.
·Policy Scope: This policy applies to all JG FBJ vendors and products, regardless of category or country Important Notes:
Jumia reserves the right to terminate or modify the terms of this program at any time. Standard terms and conditions apply to all other aspects of the FBJ business.
Any duplication of shops and skus may be subject to penalties, including account delisting and exclusion from campaigns.
We believe this new limited time program will foster a more attractive environment for you to test and enlarge the assortment via the FBJ model, and to build more success with Jumia in joint hands. Jumia Global
FAQ
1、Are new vendors and new products defined at country level ?
Yes, an existing vendor launching business in a new country will be eligible for the storage fees exemption in this new country. Same principle for new products, if a vendor launches an existing product in a new country, the product will be eligible for storage fees exemption in this new country. For example, if a vendor has been active in Nigeria for the past 2 years and created their first shop in Uganda , they will be considered as a new vendor in Uganda. If a vendor has been selling in Nigeria product X for the past 2 years but only created the product in Uganda 3 months ago, the product will be considered as a new product in Uganda
2、How do we define the new products eligible for the storage exemption?
New products are the SKUs from a main account in the country that were created less than 6 months ago and that present new characteristics vs. existing or past SKUs. If a vendor is creating a new SKU of a product they are already listing or have already listed in the past but that has significant different characteristics (ex: colour, size, capacity, etc), they will benefit from the exemption. If a vendor is creating a new SKU of a product they are already listing or have already listed in the past, without significant change in characteristics, they will not be eligible to the exemption, even if they change the content and pictures.
3、Will other products and vendors still benefit from 14 days storage exemption after inbound?
Yes, new vendors and new SKUs will benefit from 45 days of storage exemption after inbound, while all other vendors and SKUs will still benefit from the 14 days storage exemption. For example, an existing vendor is shipping an existing product (SKU A) as well as a new product (SKU B) to a country. After inbound, SKU A will be exempted from storage for 14 days, while SKU B will be exempted for 45 days.
4、Are the 14 and 45 days storage exemption rules cumulative ?
No, both rules are not cumulative. For example, a new product or new vendor will benefit from 45 days of free storage in total and not 14 + 45 days.
5、Do vendors need to apply if they want to benefit from the 45 days storage exemption?
No, vendors do not need to apply and Jumia will automatically exempt from storage fees the SKUs and vendors that meet the required criteria.
6、What happens if a vendor is found bypassing the rule ?
If a vendor is found bypassing the rule and creating duplicated shops or SKUs, they may face penalties such as: ·Exclusion from campaigns for up to 6 months ·Account deactivation for 1 month
7、After the extended policy period expires, will there be further extensions?
JUMIA will notify sellers of any updates or additional extensions to the program prior to the conclusion of the current extension period. If JUMIA decides not to extend the program further, no separate announcement will be issued. Sellers' 45-day storage fee waiver will expire on December 31, 2025, and standard storage fees will resume effective January 1, 2026. From that date onward, all FBJ products (both new and existing inventory) will only qualify for a storage fee waiver during the first 14 days after inbound receipt.
8、Why do sellers occasionally see two storage fee deductions for the same SKU in billing statements?
This occurs when a single SKU has inventory entries with different inbound dates. JUMIA's billing system consolidates storage fee records as follows: One line recording: The inbounded inventory aged 45 days or below. Another line recording: The inbounded inventory aged over 45 days. To review detailed storage fee records, sellers may follow these steps in the Vendor Center (VC): Navigate to Account Statement >> Select Export Transactions >> Define the Start Date and End Date >> Filter by payment status: Paid or Unpaid >> Click Export >> Monitor the Transactions Exports queue until the Status shows "Completed" >> Click the Download icon to retrieve the statement