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Join Jumia
  • On Boarding Introduction
    • Apply for an Account
    • Active Account
    • Adaptive Phase for New Sellers
  • Open Jumia Online Shop in Other Sites
Seller Center
  • Explore the Seller Center
    • Shop Score
    • Dashboard
    • Shop Settings
    • API Operation Guidance
  • Product management
    • How to pricing
    • Product Listing Standard
    • Create products
    • Product Status Management
    • Stock Management
  • Order Management
    • Notes to Order Operation
    • Understand Order Status
    • How to Process Orders
  • Platform Activity
    • 活动日历
    • MABAYA
  • Finance
  • Exchange Rate Change table of Each Site
Policy
  • Types of Platform Penalty 
  • Platform Policy
  • Prohibits
  • Smart QC
  • Counterfeit product
  • How to reduce the cancellation rate
  • Shipping timeliness
Jumia Business Model and Logistics
  • Jumia Business Model
    • Dropshipping
    • FBJ
    • Postal
  • Jumia logistics
    • Guidance on logistics & shipping
    • Sorting Center
      • Return to vendor

Drop Shipping


I. What's drop shipping

II. How to identify drop shipping orders

III. Learn about the rules on charged weight of parcels

(SEKO)address and contact information

1. Meaning that a seller delivers, after Jumia platform receives order, order commodity to any sorting center of Jumia based on the platform’s packagin requirements and within 5 working days, then Jumia will have special line to deliver the parcel to destination country 

2. Jumia has 6 sorting centers in China targeting the drop shipping logistic model, including Dongguan, Guangzhou and Hong Kong in South China; Xiamen in Fujian and Hangzhou, Yiwu in Zhejiang. 

3. Under the drop shipping model, sellers don't need to find logistic service providers in destination country on their own, such logistic model is applicable to most international sellers and is relatively friendly for sellers. 

1. Log in the home page of Seller Center, check the “Shipping Method” under “Orders” 

2. When the Shipment Method is Pick up Station/Universal Shipping Matrix and the Shipping information is Dropshipping, please deliver parcels to SEKO’s Sorting Center. 

1
2

For Nigeria, Kenya, Ghana,  Egypt and  Uganda
These 5 sites adopt a weight-based pricing formula,and the pricing is calculated as follows:

International Freight Contribution = Freight Fee * Package Gross Weight (kg).


Note:
  • Shipping Overweight Surcharge will no longer be applicable.
  • Any package above 3 kg (Gross weight or Volume weight) will not be shipped and will be held at the sorting center according to guideline. Please do not ship packages above this threshold.
  • Any package with one or more of the dimensions above 60cm (L), 40cm (H), 40 cm (W) will not be shipped and will be held at the sorting center according to guideline. Please do not ship packages above this threshold.
  • Any package which does not meet the above weight and dimension threshold will be returned to the seller. Sellers shall collect such packages from the sorting center within 7 days from the date of the return notice. Sellers shall be responsible for the cost of return shipping and other extra fees.
  • Jumia reserves the right to charge penalties to sellers if the Chargeable Weight to Gross Weight proportion deviates substantially from long term averages. We suggest packing your items responsibly and avoiding unnecessary weight and volume.

Note of the international shipping fee:

For Côte d'Ivoire:
Package charging weight shall be determined by comparing volume weight (Length * Width * Height / 6,000 (cm) with true weight, whichever higher between the two shall be the final charging weight. You can click here to check with the international shipping fee of  Côte d'Ivoire:

If charging weight > 1.5KG, it shall be recognized as parcel in excess, and the charging shall be implemented based on the following standard 
* Calculation case 
Taking a site for an example: if the category freight of product is 4 USD (note: different categories of products have different freights)
 -When the parcel’s weight >1.5KG, for example, 2KG, the total freight is 4 USD (International Shipping Contribution) + 2*15 USD = 34 USD
-When the parcel’s weight ≦1.5KG, the total freight is 4 USD (International Shipping Contribution)




Contact Seko Service (for value-added business such as document exchange)


Tel.

0755-25628826 (9:00 am-6:00 pm,
 Monday to Friday) 

Email 

scn.ecomm@sekologistics.com
QQ

251593689 /564828126
Link for parcel tracking 

http://portal.sekosynergy.com.hk:4434/mercuryhub/jtrack

Warehouse

Contact

 information

Working Hours

Shipment providers

Address 

Hong Kong Warehouse 

Peter Park

+852 34882670

Monday to Friday 16:00/Saturday 13:00

NG-JG-Seko- HongKong -Seko-Station;
KE-JG-Seko-HongKong-Seko-Station;
CI-JG-Seko-HongKong-Station;
EG-JG-EDFA3LY-China;
MA-JG-Seko-HongKong-MAL-Station;
GH-JG-Seko-HongKong-SEKO-Station;
UG-JG-SEKO-HongKong-LH-Station;
ZA-JG-SEKO-HongKong-HT-Station;
SN-JG-SEKO-HongKong-SEKO-Station

Room J, F6, State II of Kwai

 Tak Industrial Center, 15 

Kwai Tak Street, Kwai Fong, 

New Territories

Dongguan

 Warehouse

Mr. Guo

19927710124

18:00, Monday to 

Saturday

NG-JG-Seko-Shenzhen-Seko-Station;
KE-JG-Seko-Shenzhen-Seko-Station;
CI-JG-Seko-Shenzhen-Station;
EG-JG-EDFA3LY-China;
MA-JG-Seko-Shenzhen-MAL-Station;
GH-JG-Seko-Shenzhen-SEKO-Station;
UG-JG-SEKO-Shenzhen-LH-Station;
ZA-JG-SEKO-Shenzhen-HT-Station;
SN-JG-SEKO-Shenzhen-SEKO-Station

C102, 1st floor, TongTuo KuaJing DianShangYuan warehouse, #91 QiaoJiaoXi Road, TangXia Town, DongGuan City 

Guangzhou warehouse

ZhenYang Huang

17620138481

17:30, Monday to Friday

NG-JG-Seko-Guangzhou-Seko-Station;
KE-JG-Seko-Guangzhou-Seko-Station;
CI-JG-Seko-Guangzhou-Station;
EG-JG-EDFA3LY-China;
MA-JG-Seko-Guangzhou-MAL-Station;
GH-JG-Seko-Guangzhou-SEKO-Station;
UG-JG-SEKO-Guangzhou-LH-Station;
ZA-JG-SEKO-Guangzhou-HT-Station;
SN-JG-SEKO-Guangzhou-SEKO-Station

#102,building18, HongFeng     ChuangYi Yuan, JiangXia, BaiYun district,GuangZhou city 

Xiamen 

warehouse

Mr. Li:

13459292926

17:30, Monday to Saturday 

NG-JG-Seko-Xiamen-Seko-Station;
KE-JG-Seko-Xiamen-Seko-Station;
CI-JG-Seko-Xiamen-Station;
EG-JG-EDFA3LY-China;
MA-JG-Seko-Xiamen-MAL-Station;
GH-JG-Seko-Xiamen-SEKO-Station;
UG-JG-SEKO-Xiamen-LH-Station;

18, Xiafei Road, Industrial Zone, Xinyang, Haicang District, Xiamen, Fujian

Hangzhou

 warehouse

Jiaqi Pan 

13968045300

17:30, Monday to

 Saturday

NG-JG-Seko-Ningbo-Seko-Station;
KE-JG-Seko-Ningbo-Seko-Station;
CI-JG-Seko-Ningbo-Station;
EG-JG-EDFA3LY-China;
MA-JG-Seko-Ningbo-MAL-Station;
GH-JG-Seko-Ningbo-SEKO-Station;
UG-JG-SEKO-Ningbo-LH-Station;
ZA-JG-SEKO-Ningbo-HT-Station;
SN-JG-SEKO-Ningbo-SEKO-Station

F1, Tower1, Your E-business Zone, 78 Yangcheng Road, Nanyang Subdistrict, Xiaoshan District, Hangzhou

Yiwu 

warehouse


Song Xiang

17858011578


17:00, Monday to Friday

NG-JG-Seko-Ningbo-Seko-Station;
KE-JG-Seko-Ningbo-Seko-Station;
CI-JG-Seko-Ningbo-Station;
EG-JG-EDFA3LY-China;
MA-JG-Seko-Ningbo-MAL-Station;
GH-JG-Seko-Ningbo-SEKO-Station;
UG-JG-SEKO-Ningbo-LH-Station;
ZA-JG-SEKO-Ningbo-HT-Station;
SN-JG-SEKO-Ningbo-SEKO-Station

1st floor, building B2, DanXi Bei Road, BeiYuan JieDao, YiWu Shi, JinHua Shi, ZheJiang Province 


 Turkey and Dubai consolidation hubs details
Country
3PL

Contact

 information

Working Hours
Shipment providers
Address
Turkey
PTS
Email:Okan.arcan@pts.net;
TEL: +90 850 480 0787
Monday to Friday 9:00 to 18:00;
Saturday 10:00 to 15:00
NG-JG-PTS-Turkey;
EG-JG-PTS-Turkey;
KE-JG-PTS-Turkey;
 GH-JG-PTS-Turkey
Aydınlı-KOSB Mahallesi, Tuzla Kimya Sanayicileri Organize Sanayi Bölgesi, Melek Aras Bulvarı, No:23/Z1 34953 Tuzla/İstanbul,Turkey
U.A.E
Imile
E-mail:Tushar.b@imile.me;
TEL:+971 55 918 4136
Monday to Friday 9:00 to 18:00;
NG-JG-IMIle-UAE-Station;
GH-JG-IMIle-UAE-Station;
CI-JG-IMIle-UAE-Station;
KE-JG-IMIle-UAE-Station
iMile Delivery LLC, Plot No. 2,Dubai Investment Park - 2,U.A.E
U.A.E
Imile-FZ
E-mail: Tushar.b@imile.me;
TEL:+971 55 918 4136
Monday to Friday 9:00 to 18:00;
NG-JG-IMIle-UAE-FZ-Station;
GH-JG-IMIle-UAE-FZ-Station;
CI-JG-IMIle-UAE-FZ-Station;
KE-JG-IMIle-UAE-FZ-Station (Free-zone Hub)
JAFZA, BLUE SHED, YC 03 NEXT TO DELTA CONTROLS FZCO, JEBEL ALI FREEZONE. DUBAI. U.A.E

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