II. Shipping process and appication conditions of overseas warehouse
III. Detailed explanation about the procedure of overseas warehouse
IV. FBJ Fee
V. Application for campaigns of overseas warehouse
VI. Guidance for product selection for overseas warehouse
Overseas warehouse (Fufillment by Jumia) is a logistic method that sellers ship goods in batch to Jumia’s overseas local warehouses, such local warehouses will provide warehousing and drop-shipping service, so as to realize local sales and fast last-mile delivery.
◆Jumia shall not serve as importer/consignee/notifying party, in such case, Jumia’s overseas warehouse shall have the right to reject delivery.
◆After warehousing of products, Jumia will charge different warehousing fee and storage fee based on size of products (which will be mentioned later).
◆ Application condition:
1. The score of shop for direct mail shall reach 3.5 points or more
2. The shop’s monthly total number of orders shall reach 200 orders or the monthly sales revenue shall reach 1,500USD
3. The shop has signed shop opening contract with Jumia
4. For any special category, there’s no need for the conditions above, please directly contact our overseas warehouse business team email@example.com
1. If you meet the conditions above, please email us, the reply will be made within 14 days.
2. The staff would usually review on Fridays, please pay attention to your email box by then.
3. Any vendor that doesn’t meet the conditions shall not apply repeatedly. If it’s found for multiple times that any vendor that doesn’t meet the conditions repeatedly applies, such email box will be rejected.
ⅠHow to apply for CO:
1.Single and multiple CO applying process
Log in Seller Center and fill information based on the following path
Path: Products >>> Jumia Express >>> Send to Warehouse >>> Create new request
Tips. Way to find the SKU and get the SKU bar coad
◆Number of SKU in 1 CO shall be <50 units/ Total number of products shall be < 5,000 units, for Nigeria, the total number of products for single CO application is suggested not to exceed 500 units, for other countries, the total number of products in single CO application shall not exceed 5K (different variables will also be deemed as different SKU: if a pair of shoes have 5 size variables, then there are 5 SKU)
◆Please ensure the SKU of actual shipping to be consistent with that approved (including quantity, color, size, brand, etc.).
Ⅱ Prepare goods, packaging of goods and labelling:
Goods quantity should be in accordance with the CO application result. Do not send more or less.
How to check the CO application result
Path Products >>> Jumia Express >>> Send to Warehouse >>>Accepted
2.packaging of goods and labelling
For the same CO, it’s forbidden to ship in different batches nor make warehouse appointment in different batches, otherwise it will face the risk of being rejected by the warehouse.
It’s forbidden to divide the same SKU in different boxes
Example of common problems
Packaging of outer box:
1. Use solid outer box to prevent goods damage .
2. Stick label on outer box / prevent freight shortage caused from mixing of goods.
3. Print accurate packing list and put it in the box with number of “1/X”, so Jumia’s overseas warehouse can check the number of pieces and warehouse the goods in faster speed when receiving the goods.
After passing the review, there will be display of CO number, then the seller shall timely update shipping status.
Path: Products > Jumia Express > Send to Warehouse > Show Details
Ⅲ Apply for SO
The seller contacts the logistics provider to obtain an SO number.
Ⅳ Make a file Example of the correct template after filling in
Ⅴ Ship to the logistics vendor's consolidation warehouse and update the logistics status to SC
The SC status update path is as follows:
Path: Products > Jumia Express > Send to Warehouse > Accepted> Show Details
Example of correct template after filling:
Before seller’s CO is about to arrive at the port of destination country, please timely go to Seller Center to fill ETA information.
ETA: estimated time to arrive at overseas warehouse
For any CO about to arrive at port, the seller needs to upload ETA at Seller Center by integrating the actual circumstance of logistic transportation. ETA can effectively help JUMIA warehouse to predict freight space capacity, and enhance the warehousing timeliness of CO.
Ⅵ Delivery to warehouse
1. Method 1—— Online reservation
From September 2022, Jumia rolled out an online tool for all Jumia sellers to book slots. Every single CO which item quantity applied is less than or equal to 500 items must book the slot via Inbound Scheduler, please find [here] to read more details and instructions.
2.Method 2—— reservation by email
A seller needs to contact logistics provider on its own to deliver to warehouse / before delivery to warehouse, the seller needs to send prediction email to the destination country.
The listing quantity shall be in accordance with that actually and specifically received by the overseas warehouse, if there’s any difference, please contact the logistics provider.
If there’s any unmatched items or product suspected of counterfeiting or infringing found at listing, it would affect the normal warehousing of product or failed warehousing.
1. Please make appointment in advance based on size of item
The details are as follows:
2. The email template is as follows:
Here is Seller Name : XX Seller ID:XX to book a delivery schedule.
CO Number: CO Number
Store name: the shop’s name ended with COD
Product Name: product name (named after category)
Quantity (Packages & items): total number of boxes and total number of products
Estimated delivery time: estimated delivery time to warehouse (estimated based on customs clearance time)
License plate number: the license plate number of delivery vehicle
Name of trucker: the name of delivery truck driver
Tel No. of trucker/broker: the telephone number of delivery man or broker
The appendix of packing list shall be attached here (as follows, the email shall be sent in form of attachment, don’t use image)
A seller shall confirm providing accurate packing list, otherwise it may cause Jumia warehouse uanble to timely receive goods and check, so as to affect the warehousing process.