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Jumia Vendor Center
  • Introduction
  • Login
  • Set up a new user
  • Operate order
  • Bill
  • One-stop pricing change
  • Manage inventory
  • View_update product status
  • Create/Update products in bulk
  • FAQ
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  • On Boarding Introduction
    • Apply for an Account
    • Active Account
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  • Explore the Seller Center
    • Shop Score
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  • Product management
    • How to pricing
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    • Product Status Management
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---Vendor Center---

View/update product status



VC system has created the functions to view/update product status 

Sellers may check multi-site synchronization, Active, QC status, SKU Live and other related information.
QC  Status
Every product will be reviewed by QC, the QC status is as follows :
    • Unprepared for QC 
    • Waiting for QC 
    • Passed QC 
    • Failed QC (attach the causes)
Multi-site synchronization 
VC will synchronize products in different countries/regions based on the following rules 
       
  • Product brand exists in the country (Active) 
  • Product category exists in the country (Active) 
  • Seller’s shops at other sites are already activated (Active) 
  • Product contents don’t involve any word banned by the country

SKU Active
A seller may set up the product as Active or Inactive 

Inactive products can’t be displayed at front stage 
Product listing
Product listing (Live) means the product is successfully released on front stage, which needs to meet the following conditions 

  • Successful activation of shop 
  • Price and inventory higher than zero 
  • Successful activation of product status 
  • Passed QC
How to obtain the authority to check product status
How to get access
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A seller needs sufficient access to click and view the “Product” tab on VC

Authority to open: 


“VC - Product Viewer” allows viewing of product and export of data 

“VC - Product Manager” allows viewing of product and upload Active/Inactive data of product. 





How to view product status
How to view Status from Vendor Center
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You may view different status of product on product management interface 


Identify the two status of product through Visble and Active 


3 circumstances of Visible:

:This product is invisible in any country/region 


:This product is visible/live at some countries/regions 

:This product is visible/live in all countries/regions 


3 circumstances of Active :

:This product is inactive in any country/region 

:This product is active in some countries/regions 

:This product is active in all countries/regions 



When single-clicking any icon, the side bar will slide from right side 

The side bar displays more information and status about product 

QC Status


Visible Status


Active Status

Broadcast(同步) Status



 
How to update product status (Active/Inactive)
How to vew and update active status
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1. How to export product status in batch 



Click Product > Export Status > Next 



Download table, open it and it’s displayed as follows 



2. How to update product status in batch (Active/Inactive) 

Update the status of product to be changed, open downloaded file, update product status and save the CSV file 


Single-click “Next”, a box used for placing file (CSV format) will appear. 


Just drag the changed file into this box 

Note: please don’t change Seller SKU and Product SID#, otherwise it will cause failed passing back!



3. How to view uploading result 



3 results of uploading files: 
Failured: uploading failed, please download error report 
In progressing: the uploading is underway 
Completed: the process is completed 


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