What are the steps of creating users on Vendor Center?
What are the steps to automatically synchronize a product to all the state portals?
Is it possible to set a unified time for the product price to come into effect?
How should the user deal with a piece of clothing with 4 sizes of which only 1 size passes the QC and the other 3 all fail?
Which countries are covered in the scope of automatic product synchronization?
What are the steps for opening Vendor Center?
Is Vendor Center available for overseas warehouse-based stores?
What shall the user do for product creation failure due to forbidden words?
Where could the user find help for problems with Vendor Center?
What shall the user do if the product creation fails during upload with an error information showing "The column [xxxx] is missing from the file"?
All the current Vendor Center users are from Seller Center. To create new user account on Vendor Center, please log onto Seller Center, select Setting>Managed Users>Add Users, the newly created user will than automatically be synchronized to Vendor Center>Managed Users. For more details, please click here.
All the following conditions are required to be met for a product to be synchronized to a state portal:
1) The store of the product is active on the state portal
2) The category of the product is active on the state portal
3) The brand of the product is active on the state portal
4) No sensitive description is used for the product
Yes, Vendor Center introduces a completely new field Global Price (the price applicable to all the states) and Local Price(the price applicable to a specific state). You can use Global Price to set a flat price for all the states, or Local Price to set a special price for a given state based on your needs. Please click here for detailed steps.
Check the reasons for QC Rejected from QC Status and update the products accordingly
Currently, states Vendor Center covers include NG, EG, KE, MA, IC, GH, UG, SN and ZA
Only available for drop shipping stores at the moment.
If the Unsuccess reason for the product creation status in a certain country shows Restricted Word were found, it means that such products are
prohibited products in that country
You are welcomed to sendto usany advice or reasonable suggestions in this form
This error occurs because the user chooses a low category during template creation (Category 1 or 2). The user shall select a category 3 or a higher level when downloading the product creation template .