Guidance on logistics & shipping

Dear sellers, in this lesson, you will learn about how to ship orders, pack goods and other logistics-related information.

Different types of order have different logistic methods, before printing express sheet, sellers shall correctly differentiate order type, and print correct express sheet.

Curently there are mainly three types of order:

1. Dropshipping

2. Postal

3. Orders of overseas warehouse

Jumia made illustrations of three logistic methods, please check it as follows:

For overseas warehouse, Jumia shall be responsible for printing express sheet, packing and delivery, sellers don’t need to make any operation. The following contents focus on introduction of direct mail of parcels in special line and parcel post

When Shipment Method is displayed as Pick up Station/Universal Shipping Matrix and the Shipping information is Dropshipping, it means direct-mail order, and the parcel shall be delivered to SEKO Sorting Center.

When the Shipment Method is displayed sa Economy Shipping, it means parcel post, and the parcel shall be delivered to the sorting center of Clevy.

When the Shipping information is Jumia Express, it means order of overseas warehouse, and the order shall be operated by Jumia.

Shipping operation of single order (the order includes 1 item)

Path: Ready to ship > (Select correct logistic warehouse) > Click“Ready to ship” > Print“Shipping label”

Notes:

A seller must firstly click RTS (Ready to ship) before printign express sheet, otherwise it would cause inconsistency of tracking number and make it unable to scan express sheet.

Shipping operation of single order (an order contains multiple items)

When an order contains multiple items, the seller may split the order for shipping based on actual demand.

Select the items to be shipped together, click the drop-down menu to select “Set Status to ready to ship”

(Take the following illustration for an example, the parcel has 4 items, select 2 items of which as the parcel to ship collectively)

It can be seen from the current page that 2 items need further operation, the follow-up procedures may just refer to the shipping process of single item