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中文/ENG
Join Jumia
  • On Boarding Introduction
    • Apply for an Account
    • Active Account
    • Adaptive Phase for New Sellers
  • Open Jumia Online Shop in Other Sites
Seller Center
  • Explore the Seller Center
    • Shop Score
    • Dashboard
    • Shop Settings
    • API Operation Guidance
  • Product management
    • How to pricing
    • Product Listing Standard
    • Create products
    • Product Status Management
    • Stock Management
  • Order Management
    • Notes to Order Operation
    • Understand Order Status
    • How to Process Orders
  • Platform Activity
    • 活动日历
    • MABAYA
  • Finance
  • Exchange Rate Change table of Each Site
Policy
  • Types of Platform Penalty 
  • Platform Policy
  • Prohibits
  • Smart QC
  • Counterfeit product
  • How to reduce the cancellation rate
  • Shipping timeliness
Jumia Business Model and Logistics
  • Jumia Business Model
    • Dropshipping
    • FBJ
    • Postal
  • Jumia logistics
    • Guidance on logistics & shipping
    • Sorting Center
      • Return to vendor

Types of Platform Penalty 


Dear sellers, in this lesson, you will learn about the types of JUMIA penalty and the part of contents about extra commission.

Types of penalty

Charging of extra commission

There are mainly the following three types of platform penalty: 
1. Counterfeit  
2. Failed package quality inspection 
3. Prohibited goods

On Jumia, for shops with low score (only targeting the shops <3 points), besides traffic restriction, the platform will also charge extra commission based on different grades and specific score of shops. 

2
Example (taking Nigeria for an example) as follows::

3
The charged extra commission is shown in the bill as “Contribution for low seller score” 
4
Excessively low shop score would cause the shop to be taken off line. 


This is the end of the course, if you have any question, you can consult with your business manager, or raise a claim.

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