Types of Platform Penalty
Dear sellers, in this lesson, you will learn about the types of JUMIA penalty and the part of contents about extra commission.
There are mainly the following three types of platform penalty:
1. Counterfeit
2. Failed package quality inspection
3. Prohibited goods
On Jumia, for shops with low score (only targeting the shops <3 points), besides traffic restriction, the platform will also charge extra commission based on different grades and specific score of shops.
Example (taking Nigeria for an example) as follows:：
The charged extra commission is shown in the bill as “Contribution for low seller score”
Excessively low shop score would cause the shop to be taken off line.
This is the end of the course, if you have any question, you can consult with your business manager, or raise a claim.